Every effort is made to keep our support documentation up-to-date, but if you can’t find the answer you’re looking for, or spot an out-of-date resource, please let us know by emailing our team at [email protected]
Our community forum is also a great place to ask questions and find answers from other members.
Clicking on this will bring you directly to a help page related to where you are in the system.
Automatic Updates and Enhancements Your subscription also includes the latest product enhancements, which are automatically updated each month. We’ll provide blogs, how-to guides, videos, webinars, and “Walk Me” tutorials that take you step-by-step through each update.
Donor Perfect Communities You’ll also have access to Donor Perfect Communities, our online resource of how-to guides, videos, our popular user forum, a Suggest & Vote area for client product suggestions, My Account updates, and more. It’s a community where Donor Perfect clients and staff work together to make fundraising, donor management, and Donor Perfect easier, more productive, and successful!
Don’t be afraid to get involved and offer your opinions/solutions that can help other members, as well as our development team get the most out of Checkfront.
Quick Tip: While logged into Checkfront, look for our inline help icon .
Client Advocates Lastly, access to the client advocates ensures that your needs are addressed in a timely and satisfactory manner.
Our client advocates act as your voice in addressing any unresolved issue.
When your free trial is over, please select a subscription package that best matches the needs of your business.
Our support library is a great place to start when looking for answers to questions you may have regarding the setup and general use of Checkfront.
So, be sure that I’ll always spread the word about how good your product is and the extraordinary level of support that you provide any time there is any need for it.
You give the very best support of any company that I have ever dealt with.
Every plan, including our free trial, comes with a support package.